공고 | [외국계 물류기업/UPS Korea] 수출입통관부 Brokerage Supervisor 모집(~2/1)
Position Summary
The Brokerage Supervisor leads operations at a brokerage site. He/she executes operations plans, monitors and communicates operation's performance, manage operations to meet customer deadlines, and maintains a close relationship with customers. He/she manages the brokerage site's financial performance, organizes and prioritizes workloads and maintains standard operating procedures (SOPs) and ensures compliance.
Key accountabilities
• Import and export customs clearance
• Administers Compliance and Quality Process
- Respond to information requests and notices of action from customs to ensure timelines are met
- Evaluate performance against quality goals to develop process improvements and increase quality levels
• Provide Customer Care Assistance
- Conduct customer meeting and quarterly business reviews to assist customers in maintaining a leading business edge
• Conduct Exception Reviews
- Review reports to manage exceptions proactively
- Resolve problem in a timely manner to meet customer needs and avoid penalties
- Review customs' memorandums and notices to be aware of customs' regulation changes and industry news
Qualification
• Bachelors Degree - Required
• Licensed Customs Broker - Required
• Practical experience in brokerage & Clearance - Required
• Able to provides people with tools, knowledge, and opportunities to develop themselves - Preferred
• Able to access appropriate databases - Preferred
• Good ability for reading, writing, and speaking English - Preferred
• Positive and able to work well in a team with excellent interpersonal skill
Working Hours
• Mon to Fri (09:00~18:00)
Working Location
• Head office: Mullae-dong, Yeoungduengpo-Gu, Seoul
This person should basically work at the head office, however, need the flexibility to work at the Incheon International Airport office for around 30-40% of the total working hours. (e.g. 2 days of week)
Process
Resume Screening >> 1st interview >> 2nd interview >> Reference check >> Onboarding
How to apply
Please attach resume when submitting application. (File format: PDF or Word)